Terms & Conditions — The Complete Guide to Using p299

Introduction & Consent

These Terms and Conditions ("Terms") constitute a legal agreement between the p299 platform ("p299", "we", "us") and the user ("you", "user").

By visiting www.p299.net, creating an account, or using any of p299's services, you are agreeing to these terms and conditions in full. If you do not agree with any part of these terms, please do not use p299.

Important Initial Notice

P299 is not affiliated with or endorsed by the Government of Bangladesh, any ministry, the Bangladesh Cricket Board (BCB), the Bangladesh Premier League (BPL), any bank, payment service, or any other government or financial institution.

Eligibility & Age Requirements

The following conditions must be met to use p299:

• You must be 18 years of age or older.
• Online gaming must be legal in your country or region of residence.
• You must register an account for yourself and of your own free will — not on behalf of anyone else.
• You are voluntarily and knowingly agreeing to these terms and conditions.
• You are not currently enrolled in any Self-Exclusion program.

Minor Protection

P299 is fully committed to protecting minors. No person under the age of 18 is permitted to register or play any game on p299. If it is found that someone has registered using a false age, their account will be immediately terminated and all balances may be forfeited.

Parents and guardians are encouraged to use parental control software to prevent minors in their household from accessing this site.

Account Registration & KYC Verification

Registration Process

Accurate and complete information is required to create an account on p299. The following details are needed at registration:

• Full legal name (as shown on your National ID).
• Accurate date of birth (for age verification).
• A valid email address.
• Mobile number.
• Current address.

P299 reserves the right to close an account at any time if false or incomplete information is provided.

KYC (Know Your Customer) Verification

KYC verification must be completed to activate your account and access certain services. The following documents are typically required for KYC:

• Government-issued photo ID: National ID Card (NID), passport, or driving licence.
• Clear photos of both the front and back of the document.
• In some cases, a recent utility bill or bank statement may be required for address verification.

Some features may be restricted until KYC verification is complete. Contact [email protected] for assistance with the KYC verification process.

Account Security

It is your responsibility to keep your account password and login credentials confidential. You are responsible for all activity carried out on your account. Do not share your password. If you notice any suspicious activity, notify us immediately at [email protected].

Gaming Rules & Regulations

The following rules apply to all games played on p299:

Game Outcomes & Fairness

All automated games on p299 are powered by RNG (Random Number Generator) technology. Live games are streamed in real time and outcomes depend on the live dealer's actions. No game outcome is predetermined, and no strategy or method can guarantee a win.

Betting Rules

• Each game has minimum and maximum bet limits — these are displayed in the game interface after you log in.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet remains incomplete due to a technical error, p299 will review the case and make a final decision.
• In Sports Betting, live odds during in-play wagering are subject to change.
• In the event of any dispute regarding game rules, p299's decision shall be considered final.

Special Rules for Live Games

In all live games — including Live Baccarat and Live Monopoly Big Baller — if an internet connection is lost, the outcome of the current round will be determined according to server logs. p299 is not responsible for issues arising from a user's device or connection.

Funds & Transactions

Deposit

Deposit methods and limits for your p299 account are available on the platform's deposit page. Before making a deposit, ensure you are using a payment account or method registered in your own name.

• Using a payment method registered in a third party's name is prohibited.
• Accounts suspected of involvement in money laundering or illegal activities may be suspended pending investigation.
• Use the responsible gaming tools to set your deposit limits.

Withdrawal

KYC verification must be completed before a withdrawal can be processed. Withdrawals can only be made to the same payment method used for the original deposit. Processing times may vary — specific timeframes are indicated on the platform.

Bonus & Promotion Terms

General Bonus Terms

P299 may offer various bonuses and promotional offers from time to time. Each bonus offer has its own specific terms and conditions, which are stated on that offer's page. By accepting a bonus, you also agree to those specific terms.

Wagering Requirements

Many bonuses come with wagering requirements (a minimum total bet amount). Winnings from a bonus cannot be withdrawn until the wagering requirement is met. Requirements vary by bonus — please check the terms of each specific offer.

• Not all games are eligible for bonus wagering — the list of qualifying games is available on the offer page.
• Wagering requirements must be completed before the bonus expires.
• Abusing bonuses through multiple accounts may result in all accounts being terminated.
• P299 reserves the right to modify or cancel its bonus program at any time.

Responsible Gaming

P299 is strongly committed to Responsible Gaming. Gaming is for entertainment — it is not a source of income.

Responsible Gaming Tools

• Deposit Limit — Set a maximum deposit limit within a specified time period.
• Session Limit — Setting a maximum time limit per session.
• Loss Limit — Set a maximum loss limit within a specified time period.
• Reality Check — Reminds you how long you have been playing after a set period of time.
• Self-Exclusion — Option to temporarily or permanently close your account.

Signs of Problem Gaming

Seek help if you notice any of the following signs:

• Increasing bets in an attempt to recover lost money.
• Neglecting family or work due to gaming.
• Inability to stop gaming.
• Gaming with borrowed money or by liquidating savings.

For assistance, contact us at [email protected] or Responsible Gaming View page.

Prohibited Activities

The following actions are strictly prohibited on p299:

• Registering with false information or under someone else's identity.
• Creating an account on behalf of a minor or allowing a minor to use one.
• Creating multiple accounts.
• Abusing bonuses or collecting bonuses through artificial means.
• Using any kind of Software or Bot in games.
• Conducting money laundering or any other illegal financial activity.
• Intentionally exploiting technical errors on the platform for personal gain.
• Attempting to harass or cause harm to other users.
• Using p299's copyrighted content without permission.

Involvement in any of these prohibited activities will result in immediate account termination, and legal action may be taken where necessary.

Intellectual Property

The p299 website, logo, design, content, software, and all other elements are protected under p299's intellectual property rights.

• Copying, modifying, or distributing p299 content without written permission is prohibited.
• P299 trademarks and logos may not be used without prior permission.
• Game software may only be used through the p299 platform.

Intellectual property rights of third-party software providers (game developers) belong to their respective owners. The names and trademarks of Monopoly, Baccarat, and other games are the property of their respective owners.

Limitation of Liability

To the maximum extent permitted by law, p299 is not liable for the following:

• Losing bets or incurring financial losses — this is a normal part of gaming.
• Internet connection failures or issues with the user's device.
• Failure or delays caused by third-party payment processors.
• Loss resulting from account credentials being accessed by another person.
• Service unavailability due to unexpected technical issues or scheduled maintenance.

Account Suspension & Closure

Closed by User

You may close your p299 account at any time. To do so, contact us at [email protected]. Please withdraw any eligible balance before closing your account.

Closed or Suspended by p299

P299 may suspend or close an account in the following circumstances:

• In the event of a breach of the Terms & Conditions.
• Involvement in fraudulent or prohibited activities.
• If registration is completed using false or misleading information.
• If age verification cannot be completed successfully.
• In cases of prolonged inactivity.
• Where required by law or regulatory obligation.

Self-Exclusion

As part of responsible gaming, users may request Self-Exclusion at any time. Once Self-Exclusion is active, neither the user nor anyone else can reactivate the account. Even after the Self-Exclusion period ends, you must contact p299 to reactivate your account.

Changes & Updates to Terms and Conditions

P299 reserves the right to modify or update these Terms and Conditions at any time. Any changes will be reflected on this page, and the "Last Updated" date will be revised accordingly.

For significant changes, p299 may send a notification to your registered email address. Continuing to use p299 after any changes have been made constitutes your acceptance of the updated terms.

If you have any questions about the Terms and Conditions, please contact us at [email protected].