— p299's commitment to protecting your data
P299 takes the security of your personal information very seriously. Everything about what data we collect, why we collect it, and how we keep it safe is clearly explained here.
Core Commitments
Your personal information is always kept safe at p299. Here is a brief overview of the key points of our Privacy Policy.
Your personal information is never used for sale. p299 does not share your data with any marketing company or data broker. This is our most fundamental commitment.
Your registration details and transaction data are protected with SSL/TLS encryption technology. Industry-standard security is in place to ensure that data cannot be read by anyone during transmission.
You may request to view, correct, or delete your stored data at any time. Ensuring you have control over your data is p299's responsibility.
P299's Privacy Policy is written in plain, straightforward English, free from complex legal jargon. Our goal is to ensure you genuinely understand how your information is being used.
P299 only collects information that is genuinely necessary to provide its services. No unnecessary data is ever requested or collected — this is our Data Minimisation principle.
Only authorised staff may access your personal data. Internal controls are in place to ensure no one can view your information without permission.
- Introduction
- What Information We Collect
- Why We Collect Information
- Who We Share Your Data With
- Data Retention & Security
- Cookie Policy
- Your Rights
- Protection of Minors
- How Long Your Data Is Retained
- Policy Updates
- Contact
Legal Documents
This Privacy Policy explains how p299 (www.p299.net) collects, uses, and protects the personal information of its users. By using p299, you agree to this policy.
This privacy policy was last updated in November 2026. Please read it carefully before using p299.
Introduction — Why This Policy Matters
P299 is an online gaming platform built for users in Bangladesh. When you register on p299, play games, or visit our website, certain information is naturally generated. You have every right to know how that information is handled.
P299's privacy policy is written in plain, straightforward language so you can understand it without any technical or legal expertise. Our goal is to earn your trust — not to confuse you with hidden terms.
This privacy policy applies solely to p299's website and related services. p299 is not responsible for any third-party websites or services.
Important: p299 is not part of the Bangladesh Government, any bank, or any government body. Our Privacy Policy reflects the independent policies of p299 as a standalone online gaming platform.
What Data We Collect
P299 collects two types of information — what you provide directly, and what is naturally generated through your use of the platform.
Information You Provide Directly
The following information is provided during registration and the KYC process:
- Full name (as it appears on your national ID).
- Date of birth and information required for age verification.
- Email address.
- Mobile number.
- Current address.
- Government-issued ID details (NID, passport, or driving licence).
- Payment method details (for deposits and withdrawals).
Automatically Collected Information
When you use p299, the following information is generated automatically:
- IP address and approximate location.
- Device type, operating system, and browser information.
- Which pages you visited on the platform and how long you spent on them.
- Gaming history — which games you played, when, and how much.
- Deposit and withdrawal history.
- Login timestamps and session details.
- Information collected through cookies and similar tracking technologies.
Data Type:
Why We Collect This Information
P299 does not collect any information without a reason. Every piece of data we collect has a clear and legitimate purpose.
| Data Type | Why It Is Collected | Legal Basis |
|---|---|---|
| Name & date of birth | Age & Identity Verification (KYC) | Legal Obligations |
| Email & Phone | Account Communication & Security | Contract Performance |
| Payment Information | Deposit & Withdrawal Process | Contract Performance |
| IP & Device | Fraud Prevention & Security | Legitimate Interest |
| Gaming History | Responsible Gaming Monitoring | Legal Obligations |
| Cookie Information | Platform Improvement & Personalisation | Consent |
Responsible Gaming Monitoring
P299 monitors your gaming behaviour solely for your own protection. If someone shows signs of excessive play or potentially problematic behaviour, p299's responsible gaming team steps in. This is not against you — it is for you.
Certain data is also retained to comply with legal anti-money laundering obligations. p299 has no discretion in this matter — it is an internationally recognised legal responsibility.
Data Storage & Security Measures
To keep your data secure, p299 applies industry-standard technical and procedural safeguards.
Technical Security
- SSL/TLS Encryption: Fully encrypted during data transmission.
- Password Hashing: Your password is never stored in plain text — it is kept in hashed form.
- Firewall Protection: Multi-layered firewalls to block unauthorised access.
- Security Audit: Regular security audits are conducted.
- Two-Factor Authentication (2FA): An additional layer of security for account access.
Procedural Safeguards
- Data access is granted only to staff who require it — on a strict Need-to-Know basis.
- Staff receive regular training on data protection practices.
- A rapid response plan is in place in the event of a data breach.
- Internal data access logs are maintained.
No digital system is 100% secure. However, p299 always strives to ensure the highest level of protection possible. If you suspect any security issue, please report it immediately to [email protected].
Cookie Policy
Cookies are small data files stored in your browser when you visit p299. p299 uses cookies to enhance your experience and ensure the platform functions properly.
Types of Cookies Used on p299
Cookie Controls
You can manage cookies through your browser settings. Please note, however, that disabling essential cookies may prevent p299 from functioning correctly. Most modern browsers — including Chrome, Firefox, and Safari — offer built-in cookie management options.
Your Data Rights
You have important rights regarding your personal information. p299 respects these rights and is ready to assist you in exercising them.
Your Rights
You have full control over your personal information on p299. To exercise any of these rights, please contact us at [email protected].
You have the right to know what information p299 holds about you. Upon request, a copy of your stored data will be sent to you within 30 days.
If any of your stored information is incorrect, you may request a correction. Once accurate information is submitted, p299 will update it promptly.
In certain circumstances, you may request that your data be deleted. However, some information may need to be retained due to legal obligations.
In certain cases, you may request that the processing of your data be temporarily restricted — for example, while a dispute about the accuracy of your information is being resolved.
You may request a copy of your data in a machine-readable format, allowing you to transfer it to another service if you wish.
You may object to the use of your data for specific purposes. This right applies directly in cases of marketing or profiling.
How to Exercise These Rights
To exercise any of the rights listed above [email protected]Please send us an email and clearly state your request in the subject line. After your identity has been verified, we will typically respond within 30 days.
Additional Clauses to the Privacy Policy
Protection of Minors' Data
P299 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If it is found that anyone under the age of 18 has registered on p299, their account will be closed immediately and all associated data will be deleted.
If you believe your child has registered on p299, please contact us at [email protected] — we will take prompt action.
For Parents: Use parental control software on your device to prevent children and minors from accessing p299.
How Long Your Data Is Retained
P299 does not retain your data for longer than necessary. How long information is kept depends on the type of data and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as your account remains active | For Service Delivery |
| KYC Documents | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years after account closure | Financial Regulatory Requirements |
| Gaming History | 3 years after account closure | Responsible Gaming Records |
| Session Logs | 90 Days | Security Monitoring |
| Analytics Cookies | 1 year | Platform Improvement |
Once the legal retention period expires, data is securely deleted or anonymised.
Changes to the Privacy Policy
P299 reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date on this page will be revised accordingly.
For significant changes, a notification may be sent to your registered email. Continued use of p299 after any changes constitutes your acceptance of the updated policy.
This Privacy Policy was last updated on November 2026 updated. Please visit this page regularly.
Contact — For Data Protection Enquiries
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have any concerns, please get in touch using the details below:
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Email: [email protected]
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Website: www.p299.net
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Response time: Usually within 30 business days
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Language: You may write in Bengali or English
We take every request seriously. For any data protection concerns or complaints, contacting p299 directly is the most effective course of action.
Core Principles of Data Protection
These principles form the foundation of the Privacy Policy and guide every decision made by p299.
We always communicate clearly and plainly about how your information is being used.
Only the information that is strictly necessary is collected — nothing more. This is the principle of Data Minimisation.
Data protection technologies and processes are continuously improved to keep your information secure.
It is p299's responsibility to give you control over your own data.
Data is not retained beyond the period for which it is needed. It is securely deleted once the retention period ends.
In the event of a data protection failure, p299 takes responsibility and acts promptly.
Frequently Asked Questions
Get Started Safely
Your Data Is Safe — Join p299
P299 respects your privacy. Register securely and enjoy a Bangladeshi gaming experience — fully and responsibly.
For users aged 18 and above. Please gamble responsibly. Responsible Gaming