p299 — Player Protection

Responsible Gaming — Enjoy Safely at p299

Playing on p299 is purely for entertainment — not financial gain or addiction. Use our responsible gaming tools and guidelines to protect yourself and your family.

All Tools Free of Charge
Self-Exclusion Feature
Set a Loss Limit
Session Limit

What does responsible gaming mean?

Responsible gaming means treating gaming as a form of entertainment — not a source of income. Most people who come to p299 enjoy cricket, Live Casino, or Dice for the fun of it — and knowing your own limits is what responsible gaming is all about.

P299 believes every player should plan their gaming with their own budget, time, and mental well-being in mind. That is why we provide a range of protective tools on our platform, all completely free to use.

Gaming should never replace the core joys of everyday life. Family, friends, and your career come first — gaming can be a part of your life alongside them, but never the center of it. That understanding is the heart of responsible gaming.

Topic 01
Play for Entertainment

Gaming is meant to be fun — not a way to recover losses. Keeping that in mind goes a long way in avoiding problems.

Topic 02
Set your budget before you play

Never bet money you cannot afford to lose. Set your budget before you start.

Topic 03
Take regular breaks

Long, uninterrupted gaming sessions increase stress. Use Session Limit to take control.

Topic 04
Never be afraid to ask for help

If you feel like things are getting out of control, reach out to the p299 support team — no judgment, no hesitation.

p299 Responsible Gaming Tools

All tools on the p299 platform are free to use and available at any time. These tools are designed with your well-being in mind.

Deposit Limit — Cap Your Deposits

Set a daily, weekly, or monthly cap on how much you deposit at p299. Once a limit is in place, it takes effect immediately — and if you want to increase it, there is a 7-day waiting period. This is there to protect you.

Effective Immediately

Loss Limit — Cap Your Losses

Decide in advance the maximum amount you are willing to lose within a given period. Once your Loss Limit is reached, p299 will not allow any further bets — keeping the rest of your funds safe. This tool is especially effective in live games.

Tools to Protect Your Budget

Session Limit — Set a Time Limit

Decide in advance how long you want to play in a single session. When your Session Limit is up, p299 will log you out and suggest a short break. Extended play leads to mental fatigue — this tool helps prevent that.

For Your Mental Well-Being

Reality Check — Time Alerts

At set intervals, p299 will remind you how long you've been playing and your total winnings or losses for that session. With this information, you can make an informed decision — whether to continue or stop.

Every 30 minutes

Cooling-Off — Take a Short Break

Feel like you need a break? Take a Cooling-Off Period — anywhere from 24 hours up to 30 days. You will not be able to log in to your account during this time, and it will be automatically reactivated once the period ends.

1 day to 30 days

Self-Exclusion — A Permanent Break

If you feel unable to control your gaming, take a Self-Exclusion. Your account can be closed for a minimum of 6 months or permanently. During this period, neither you nor anyone else can reactivate the account. Contact [email protected] for assistance.

Maximum Protection

To activate all the tools above, log in to p299, go to your account settings, or [email protected]— send us an email. Limit decreases take effect immediately, while increases may require a waiting period.

6 key reasons to game responsibly

Playing responsibly keeps gaming enjoyable and prevents it from having any negative impact on other areas of your life.

Financial Security Is Maintained

Playing within a budget means your daily expenses, savings, and family's financial security remain unaffected. Gaming is a form of entertainment spending — not a source of income.

Mental Health Is Protected

Controlled gaming reduces stress — it does not add to it. Staying within your limits, rather than getting swept up in the highs and lows, keeps your mind at ease.

Family Relationships Stay Intact

Responsible gaming ensures that your relationships and social responsibilities are never compromised because of gaming.

Gaming Stays Enjoyable

When gaming goes beyond your limits, it stops being fun and starts causing anxiety. Keeping it controlled ensures every session remains genuinely enjoyable.

No Impact on Professional Life

Playing responsibly means your focus, performance, and time at work remain completely unaffected. Gaming belongs in your leisure time — not your working hours.

Keeps younger family members safe

Responsible parents lock their devices and keep them out of children's reach while using p299. Keeping minors away from 18+ content is your responsibility.

Watch Out for These Warning Signs

Problem gaming rarely shows up all at once — it builds gradually. If you notice the signs below, contact the p299 support team.

1
Chasing losses by increasing your bets

Placing bigger bets in an attempt to recover losses — this is known as "Chasing Losses" — and it's one of the most dangerous habits.

2
Unable to stop gaming

Repeatedly trying to stop but failing, or feeling uncomfortable when you do — these are early signs of gaming addiction.

3
Gaming on borrowed money or draining your savings

Borrowing money from others or dipping into your savings to fund gaming means you have crossed the line.

4
Lying about gaming

Lying to family or friends about how much you are gaming or how much you have lost is a serious warning sign.

5
Neglecting work or family because of gaming

Missing work, neglecting family time, or skipping social responsibilities to game — these are signs that your balance is slipping.

6
Feeling restless or anxious when not gaming

Feeling restless, angry, or anxious when you cannot access the platform or play is a warning sign of problematic addiction.

Practical Tips for Playing Responsibly

  • Set a clear budget before you start playing and stick to it.
  • Never play when you're feeling down, stressed, or under the influence.
  • Don't treat gaming as a source of income — outcomes are entirely based on chance.
  • Set a time limit before each session and stick to it.
  • If you hit a big win, set some aside — don't put it all back in.
  • Always keep a Deposit Limit and Loss Limit in place.
  • Make time for other interests beyond gaming — hobbies, family, friends.
  • Ask yourself every now and then — is gaming still fun for you?

Please Remember: No game on p299 guarantees a win. Gaming always carries the risk of loss. Only wager what you can afford to lose without it affecting your daily life.

Are your gaming habits healthy?

Answer the questions below honestly. This is not a medical test — just a simple way to understand yourself better.

Quick Self-Assessment Questionnaire
Select "Yes" or "No" for each question
Did you spend more on gaming than you budgeted for last month?
Have you ever placed more bets in an attempt to win back money you lost?
Has gaming affected your work or the time you spend with your family?
Have you tried to stop gaming and failed?
Are you honest with your family about your gaming?
Your gaming habits appear to be reasonably under control. Stay mindful, though — set a Deposit Limit and a Loss Limit to keep things in check going forward. Using responsible gaming tools is always a good habit.
Some warning signs are present — pay attention. Your gaming habits need a review. Consider using p299's Self-Exclusion or Cooling-Off Period. [email protected]— reach out to us, we're here to help.

How to Set Your Gaming Budget

Setting a gaming budget doesn't have to be complicated — just follow these simple principles.

Percentage of Monthly Income Gaming Budget Assessment
Less than 1% Very safe Ideal
1% – 2% Safe Good
2% – 5% At the limit Stay Alert
More than 5% At risk Reconsider

Example: If your monthly income is BDT 30,000, keep your gaming budget between BDT 300 and a maximum of BDT 600. Even if you lose this amount, it won't affect your household finances.

1
Set aside your fixed monthly expenses first

Start by setting aside what you need for rent, food, transport, and education. Whatever remains is where your entertainment budget comes from.

2
Separate your gaming funds from your general entertainment budget

Think of gaming the same way you think of movies, dining out, or hobbies — it is entertainment. Allocate a portion of your total entertainment budget to gaming.

3
Set a Deposit Limit on p299

Set a Deposit Limit that matches your planned budget. This turns your financial intentions into a real, enforceable boundary.

4
Review Monthly

At the end of each month, check whether you've kept to your gaming budget. If you've gone over, understand why — and be more careful the following month.

Self-Exclusion — How to Apply

Taking a Self-Exclusion is not a sign of weakness — it is a courageous act of self-care. p299 respects that decision and offers its full support.

During Self-Exclusion, access to p299 is completely restricted — and attempting to create a new account is strongly discouraged. Use this time for family, rest, or seeking professional support.

To Request Self-Exclusion [email protected]— send us an email. Write "Self-Exclusion Request" in the subject line. Let us know your preferred duration — 6 months, 1 year, or permanent.

1
Email us at [email protected]

Write "Self-Exclusion Request" in the subject line and send it from your registered email address.

2
Complete Identity Verification

The p299 team may ask for certain information to verify your identity — this is strictly for your security.

3
Select a duration

Let us know your preferred duration — 6 months, 1 year, 5 years, or permanent. Longer periods offer stronger protection.

4
Your account will be closed immediately

Once the request is processed, your account will be deactivated and cannot be reopened before the period ends under any circumstances.

5
Option to reassess once the period ends

Your account will not reopen automatically once the period ends — you will need to contact the p299 team to reactivate it.

How to Protect Younger Family Members

P299 is for adults only. It is every parent's responsibility to ensure younger members of the household are kept away from platforms of this kind.

Use a Password on Your Devices

Use strong passwords or biometric locks on your smartphone, tablet, or computer to prevent children from accessing your devices.

Parental Control Software

Many devices and internet routers have built-in parental control features. Use them to block specific websites.

Talk Openly

Talk to your children about gaming and money in age-appropriate language. Help them understand why certain sites are for adults only.

Keep Your Payment Methods Secure

Keep your bank card and mobile banking details out of reach of children. Never leave your device unattended while logged in to p299 or any other site.

Frequently Asked Questions about p299

On p299 Register It's fairly straightforward — but providing accurate and truthful information is mandatory. You'll typically need: your full name (as it appears on your national ID), date of birth (to verify you are 18 or older), a valid email address, a mobile number, and your current address. After completing the form, a verification link will be sent to your email — clicking it will activate your account. You can then unlock all features by submitting a photo of your government-issued ID through the KYC process. Providing false information may result in your account being suspended later, so it's always best to be accurate from the start. For more details, Terms & Conditions View.

The minimum deposit amount on p299 depends on your chosen payment method. Each payment method may have its own minimum limit — log in and visit the deposit page for the latest details. From a responsible gaming perspective, it's best to start small. Get familiar with p299's various games with a modest amount first, then gradually play within your set budget. Remember — setting a Deposit Limit prevents you from depositing more than you intend, which is better for your financial well-being.

Play Responsibly, Play Happily

Register at p299, set a Deposit Limit and Loss Limit, and play purely for entertainment. Our responsible gaming tools are always there for you.

For adults 18+ only. Gaming is not a solution to financial problems. For help: [email protected]